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  1. How do I set a password for DNET01/DGQG02/DGQG04 to secure my GoldenGate and DomintellPilot connections?
    • Follow these steps:
      • Right-click on the module
      • Click on Edit
      • Go to the Passwords tab
      • Click on Add Account
      • Enter a username and password, check your options and click OK.
    • You must be logged in to the module for the Passwords tab to be available.
    • WARNING: Once the password has been configured, there is no way to recover it if it is lost.
  2. How do I structure my installation (tree structure) for a DTSC0x screen?
    • Either use the default configuration :
      • Right-click on the DTSC0x then Screen structure
      • Check Use default configuration
      • The screen shows the tree structure created in GoldenGate (left column).
      • The selection of the icons (for each input/output/room/stage) in the DTSC0x is done from the Project menu then Icon selection. It is also possible to show/hide elements, grouped by type
    • Either use the custom configuration :
      • Right-click on the DTSC0x then Screen structure
      • Uncheck use default configuration
      • Drag the inputs/outputs to the desired floors/rooms
      • The selection of room/storey images is done in the same window, by right-clicking on the floor/room and selecting Choose Image.
      • The selection of the icons (for each input/output) in the DTSC0x is done from the Project menu then Icon selection. It is also possible to show/hide elements, grouped by type
  1. Is the DTSC05 compatible with all Masters?
    • The DTSC05, like any other new module, is only compatible with the Masters DGQG02 and DGQG04.
  2. Does the DTSC05 fit into the same flush-mounted box as an older model?
    • The DTSC05 can be placed in the flush-mounted box DTSCBOX02, designed for the DTSC02 and DTSC04. A tool (supplied with the DTSC05) is provided for the correct fixing of the DTSC05 in the DTSCBOX02.
  3. I need to replace a module in my facility. How do I apply this replacement in my configuration?
    • If it is the same module (same reference), replace module type A by module type A. This can be done in Tools -> Module Management
      • First, a scan must be started in order to recognize the new module. The old module will be displayed as absent
      • In module management, right-click on the absent module and select replace. GoldenGate will propose by default to replace the old module by the new one (with the corresponding serial number).
    • If it is a module of the same type but not of the same reference (e.g. replace a DPBTLCD by a DPBRLCD), the module replacement is done in Tools -> Module transformation
      • Select the type of module (relays, dry contacts, displays etc.)
      • Turn the old module into a new one
  1. I upgraded from Domintell2 to GoldenGate on Mac but I can’t connect via USB. What should I do?
    • I work with GoldenGate 1.4x:
      • If the connection was possible with Domintell2 on Windows, the DGQG01 must go back to the workshop for a modification at the “head” level of the DGQG01 Master. Contact Support@domintell.com
      • If connection via USB was not possible on Windows, the Master DGQG01 may be defective. Contact Support@domintell.com
    • I work with GoldenGate > 3.x :
      • GoldenGate versions > 3.x and higher are designed for installations with the new generation Masters DGQG02 and DGQG04.
      • Please install GoldenGate 1.4x on your Mac and check if the USB port is found in your list of communication ports (GoldenGate)
  1. Which modules are no longer (or not yet) supported by GoldenGate?
    • Please consult the “Changelog”, go to Help -> History
  2. How can I “flash” the Master and update the other modules?
    • All updates are performed from Tools -> Updates and Diagnostics.
    • The software makes a general diagnosis (with a possible scan) followed by a notification if an error is detected somewhere.
    • The Updates tab shows which modules are to be updated. They are performed in this window.
    • If the installation includes a DGQG01: it is recommended to make any update via USB connection.
    • The update of DGQG02/04 and DNET01 takes 20 to 30 min. The connection with the Master will be lost during the update.
    • The Updates window shows at what stage the module is in the update process and the time remaining before its completion.
    • Once the time has elapsed, please redo a diagnostic to verify that the update went well and that the module is up to date.
  3. I can’t find DNET01/DGQG02/DGQG04 in the list of communication ports. What should I do?
    • Check the UTP connection with the
    • Check your network connection
    • Are the orange and green lights on/flashing?
    • Is the module connected to the same network as the PC/Mac?
    • Check that your Ethernet modules are on the same computer network (subnet mask). To do this, depending on your operating system :
      • Windows : open the Command Prompt (Windows + R key and type ‘cmd’ then click OK) and type ‘ipconfig’ then press ‘Enter’.
      • Mac: Open the Finder then go to Applications -> Utilities -> Type ‘ifconfig’ and press ‘Enter’.
    • You will then be able to check that the network your computer is connected to is the same as the network of the module in the information now listed. For each “255” in the netmask, the corresponding number in each IP must be the same (example: for 255.255.0.0, both IPs must start with the same two numbers, for example 192.163.x.x). If in doubt, consult a network administrator or use an application such as ‘Fing’ to find the Ethernet module and its IP address. Try to connect to the module by adding the communication port manually (see How do I add a Communication Port manually? ).
    • The module may take 2-3 minutes to (re)start after a power failure.
  4. The PRO Domintellsite offers different versions of GoldenGate, which one should I install?
    • For installations with the old generation Master DGQG01 => GoldenGate 1.4x
    • For installations with the new generation Masters DGQG02
      or DGQG04 => GoldenGate > 3.x
  5. Which modules are supported in GoldenGate 1.4x and GoldenGate > 3.x
    • Please consult the changelogs of each of the two branches of GoldenGate.
    • Go to Help -> History
    • Unsupported or not yet supported modules are listed in the document. This same list is included in the document “Procedure upgrade DGQG01-DGQG04” available on the PRO website.
    • Please always use the latest version of GoldenGate. To be sure, go to Help -> Check for updates. GoldenGate will tell you whether or not you are working with the latest version.
  6. I cannot connect to DNET01/DGQG02/DGQG04. What should I do?
    • Is the module automatically found in the list of communication ports?
    • Yes:
      • Use the port: ‘[module] n/a [module serial number] (WSS [module IP address]) ‘ ‘ [module] s/n [module serial number] (WSS [module IP address]) ‘ ‘ [module] s/n [module serial number] (WSS [module IP address]) ‘ [module] s/n [module serial number] (WSS [module IP address])
      • If an error notification appears, please refresh the list of communication ports or close and restart GoldenGate and try again.
    • No, the module is not automatically found in the list of communication ports :
      • Check the UTP connection with the
      • Check your network connection
      • Are the orange and green lights on/flashing?
      • Is the module connected to the same network as the PC/Mac?
      • Check that your Ethernet modules are on the same computer network (subnet mask). To do this, depending on your operating system :
        • Windows : open the Command Prompt (Windows + R key and type ‘cmd’ then click OK) and type ‘ipconfig’ then press ‘Enter’.
        • Mac: Open the Finder then go to Applications -> Utilities -> Type ‘ifconfig’ and press ‘Enter’.
      • You will then be able to check that the network your computer is connected to is the same as the network of the module in the information now listed. For each “255” in the netmask, the corresponding number in each IP must be the same (example: for 255.255.0.0, both IPs must start with the same two numbers, for example 192.163.x.x). If in doubt, consult a network administrator or use an application such as ‘Fing’ to find the Ethernet module and its IP address. Try to connect to the module by adding the communication port manually (see How do I add a Communication Port manually? ).
  1. I cannot update my DVIP01/DTSC0x/DNET01/DGQG02/04. What should I do?
    • All updates are performed from Tools -> Updates and Diagnostics
    • Please check if an error notification has appeared :
      • Is the module missing?
        • (re)scan the network
        • Check the wiring
      • Check if the IP address of the module is valid :
        • IP addresses ‘0.0.0.0.0’ or ‘169.x.x.x.x’ are not valid.
        • Please check your network connection and/or the UTP (RJ45) cable connection on the module and on the switch/router/modem.
      • Look out! It may take up to 30 minutes to update some modules. The progress of the update process is displayed in the GoldenGate Updates and Diagnostics window.
  1. How do I assign a fixed IP address to a module (which requires an Ethernet connection)?
    • Please first make sure that the address you wish to assign is valid and free:
      • The module defaults to DHCP
      • Connect to the module using DHCP
      • The IP address is given in the list of communication ports.
      • This address is therefore valid and occupied by the module in question, so you can use it as a fixed IP address.
      • You can also insert another address if you wish to do so
        • Windows : open the Command Prompt (Windows + R key and type ‘cmd’ then click OK) and type ‘Ping’ followed by a space and the IP address you want to use.
        • Mac: open the Finder then go to Applications -> Utilities -> Type ‘ping’ followed by a space and the IP address you want to use.
        • If there is no response, this indicates that this IP address has not been assigned to any device in the network -> this IP address is therefore free
      • Click Edit Module -> IP Configuration tab
      • Uncheck DHCP
      • Insert the fixed IP address
      • Fill in the Network Mask:
        • Windows : open the Command Prompt (Windows + R key and type ‘cmd’ then click OK) and type ‘ipconfig’ then press ‘Enter’.
        • Mac: Open the Finder then go to Applications -> Utilities -> Type ‘ifconfig’ and press ‘Enter’.
      • The netmask is given as well as the IP address of the modem (= ‘Gateway’) and your PC.
        • For a remote connection you will also need to fill in the ‘gateway’. For more info, please refer to the question How to connect remotely to the Masters DGQG02/03/04? and How to do Port Forwarding to establish a GG connection with the remote Master (for DGQG02/03/04)?
      • Select Apply Now on the IP Configuration tab.
      • Press OK
      • Disconnect the connection => refresh the list of communication ports (“refresh” icon)
      • Connect to the module again (the address may have changed if you did not use DHCP).
      • Send the application to the Master: Master menu => Write application

 

  1. How do I get the network information needed for Local or Remote connection?
    • Windows : open the Command Prompt (Windows + R key and type ‘cmd’ then click OK) and type ‘ipconfig’ then press ‘Enter’.
    • Mac: Open the Finder then go to Applications -> Utilities -> Type ‘ifconfig’ and press ‘Enter’.
    • The information (subnet mask, gateway, computer IP address etc.) is then listed and sorted according to the type of connection (Wi-Fi or Ethernet).
    • For a local connection, edit the module in GoldenGate => IP Configuration:
      • Enter the IP (fixed or DHCP)
      • Enter the network mask
    • For a remote connection, edit the module in GoldenGate -> IP Configuration:
      • Enter the IP (fixed or DHCP)
      • Enter the network mask
      • Enter the gateway (= local IP of your modem)
      • Configure the DNS address => see the question How to configure the DNS (only for DGQG02/04)?
  1. I switched to GoldenGate but I can’t connect to DETH02/03 anymore. What do I have to do?
    • Before any update, the support Domintell request to have the configuration file (DAP file) validated by the support Domintell.
    • This update would not have been advisable. The DETH02/03 modules are not 100% supported by GoldenGate and do not work properly.
    • If possible, downgrade to the latest version of Domintell2
    • If downgrading is not possible, DETH02/03 must be replaced by module DNET01. This module incorporates the functionality of the DETH02 and DETH03. For more information contact your sales Domintellconsultant or contact support at Support@domintell.com
  2. I can’t find all the modules in a scan. What should I do?
    • Another module is scanned with a serial number ‘167xxxx’.
      • The module has lost its serial number and must return to the workshop for reprogramming.
    • Please check the bus wiring at the missing module, it may be incorrectly connected and therefore not be found on the bus.
    • Please check if the missing module is supported by GoldenGate => See questions Which modules are no longer (or not yet) supported by GoldenGate? and Which modules are supported in GoldenGate 1.4x and GoldenGate > 3.x
  1. The follower LEDs on my push buttons are not lit. What should I do?
    • Module is probably not powered => check wiring and bus connections at module level

 

  1. The follower LEDs on my push buttons do not change colour when pressed. What do I have to do?
    • Check if the trackers are configured in your configuration file (DAP file).
    • You can configure automatic trackers (recommended): right-click on Trackers (input column) => create automatic trackers
    • If you create automatic trackers, you cannot create trackers manually and vice versa.

 

  1. I switched to LED lighting and the dimming of my lamps is not optimal. What should I do?
    • What type of dimmers are used?
      • The DD75/DD500/DD750/DD1000 are not designed for dimming LED lights.
      • The DD400L should be used for LED dimming.
      • The Single Edge option must be checked in the configuration window of the DDIM01 control module in the configuration file (DAP file). Other parameters to be taken into account are detailed in the Product DatasheetDDIM01, downloadable on domintell.com or the Pro site.

 

  1. I can’t delete a module in the configuration file (DAP file). How can I do it?
    • All links and association with the module in question must be removed.
      • Remove all links
      • Delete the module in any condition
      • Delete module in events on change or periodic event

 

  1. When I connect to the Ethernet module, GoldenGate asks me to insert a login + password but none has been configured (ex: first connection with the module). What should I do?
    • Just press OK
    • A username + password can be configured afterwards, see question How do I configure a password for DNET01/DGQG02/DGQG04 to secure my GoldenGate and DomintellPilot connections?

 

  1. How do I import images for the LCD module?
    • Go to the Tools menu => Add images for the DPBLCD0x
    • Right-click in the Image List window and select Import new image => select the image(s) from the file explorer
    • Edit the DPBLCD0x in question and select Custom in the second drop-down menu of the Configuration tab.
    • Double-click on the icon you want to change.
    • Go to the imported tab => drag the desired image to the corresponding state (On/Off)

 

  1. How to configure the DynDNS (only for DGQG02/04)?
    • Please first create a DynDNS domain via dyndns.com (paid) or no-ip.com (free but requires a revalidation of the account every 30 days). For more information on how to create a DynDNS domain, please consult the “IP & port forwarding” documentation in the Guides section of the Pro Domintellwebsite.
    • Connect to the Master DGQG0x
    • Go to the Project tab => Regional Settings => DynDNS tab
    • Check Enabled
    • Fill in the requested information
    • Fill in the “gateway” in the IP Configuration tab of DGQG02/04, see question How to obtain the network information necessary for Local or Remote connection?
    • Port Forwarding, either through UPnP or manually in the modem. See the question How to perform Port Forwarding to establish a remote connection between GoldenGate and the Master (for DGQG02/04)?

 

  1. How to set the Master and the installation on time?
    • Manually:
      • Go to the Master menu => set Master on time
      • Set the Master and the installation to the desired time
    • Via NTP :
      • Right-click on the Ethernet module and Edit
      • Fill in all the boxes in the ip configuration tab (see the question How to get the network information needed for Local or Remote? for IP, Mask and Gateway). For DNS, fill in the same address as for the Gateway or insert 8.8.8
      • Go to Master -> Set Master on Time
      • Tick NTP and select your time zone (e.g. UTC + 1)

 

  1. I don’t have any more pictures in the PDRCC. What should I do?
    • We need to regenerate the image database:
      • Close GoldenGate
      • Open GoldenGate and make sure to leave it empty, do not open a file or read the Master application.
      • Go to the Support menu => Regenerate image database (this can take several minutes)
      • Open the configuration file and check if the DPBRLCDs display images (edit module)
      • Send the application to the Master via the menu Master -> Transfer application

 

  1. Tracking LEDs are not following the correct output. What should I do?
    • Use automatic followers (see question The LED followers on my push buttons do not change colour when pressed. What do I have to do? )
    • If several outputs are linked to one input, the input follower LED follows the state of the first link => You can either invert the links or place, if possible (if all outputs must perform exactly the same action), all outputs in a group and make the group-input link.

 

  1. How do I configure the NTP?
    • Fill in all the boxes in IP Configuration (see the question How do I get the network information needed for Local or Remote? for IP, Mask and Gateway). For DNS, enter the same address as the Gateway or insert 8.8.8
    • Go to the Master menu => Set Master on Time’.
    • Tick NTP and select your time zone (e.g. UTC + 1)

 

  1. How to connect remotely to the Master DGQG02/04?
    • Right-click on the module then Edit => IP Configuration tab:
      • Insert IP (fixed or DHCP)
      • Network Mask
      • Gateway (= local IP of your modem)
      • Go to Regional Settings => DynDNS => fill the window with your data
      • For more information about the DynDNS, please refer to the question How to configure the DynDNS (only for DGQG02/04)?
      • Add the port manually (with the 2nd icon on the right in the icon panel) to your modem by inserting the domain name, port 17483 and password + username; if these are configured for DGQG02/04
      • Carry out Port Forwarding. See the question How to perform Port Forwarding to establish a remote connection between GoldenGate and the Master (for DGQG02/04)? for more details.

 

  1. I can’t connect to the DGQG01 in USB with GoldenGate > 3.x
    • This is normal, the DGQG01 is only supported by GoldenGate 1.4x and higher.
    • Versions > 3.x of GoldenGate are planned for DGQG02/04

 

  1. Can I connect DD400L/DDxx dimmers to the dimmer outputs of the DGQG02?
    • Only 0/1-10V dimmers can be connected to the dimmer outputs of the DGQG02.
    • The DD400L/DDxx dimmers are always controlled by a DDIM01 control module.
  1. The module’s not responding. What can be done about it?
    • Make sure you have the latest version of GoldenGate
    • Go to Updates and Diagnostics => do you have an error notification?
    • Is the module present in your tree structure? => If not, do a network scan (Master tab => Network scan)
    • If none of these solutions has identified the problem, contact Support@domintell.com
  1. I want to create a group of dimmers only, but when I create a link to an entry, GoldenGate doesn’t give me a ‘function’ action. dimmer’, ‘value dimmervalue’, ‘value dimmer/OFF’, etc. What do I have to do?
    • All the outputs concerned must be dimmers.
    • A dimmer group must be created: Dimmer group (mixed dimmers) or DALI group (DALI outputs only) :
      • Right-click on group
      • Add Dimmers/DALI Group
      • Specify the outputs to be added to this group
      • Create the group
      • Make the link on the entry
      • The different “dimmer” actions will then be proposed
  1. I created several links on the same entry but when I press the push button, one light turns on and the other turns off. How can I fix this?
    • It is not recommended to mix several links with different types of outputs on the same input (e.g. relay output and outputdimmer).
    • If all the outputs are of the same type (e.g. all relays) but do not all perform the same action, short and long supports must be used (two different actions are then possible).
    • If all outputs must perform the same action => go through a group, this avoids desynchronization.
    • If lamp A is switched on via push-button 1 and lamps A and B are switched on/off via push-button 2, by pressing push-button 1 and then 2, lamp A will be switched off and lamp B will be switched on if lamps A and B are not in a group.
  1. DGQG02 does not scan the other modules on the bus. What can be done?
    • Have you provided a DALI03 power supply to power the other modules?
      • The internal power supply of DGQG02 supplies only the inputs and outputs integrated in DGQG02 itself.
    • If a power supply is already provided, contact Support@domintell.com
  1. How do I know which software version my installation is running with?
    • DGQG01 :
      • Press the left button 4 times on the front of the module (in the electrical box) to display the version.
      • If the version is 30.xx.xx => this is the GoldenGate version for the DGQG01 Master. Always connect with the latest GoldenGate 4x version.
    • DGQG02/04 :
      • Use the latest GoldenGate version > 3.x
  1. I changed my PC and since then I can’t connect to the DGQG01 via USB. What can I do?
    • The USB Drivers are not installed by default on Windows.
    • Register on the PRO website
      • In the Software tab then Older versions, you will find the links for USB Drivers
      • Select the Drivers folder from 2014 (latest)
      • Save the .zip file somewhere on your PC and extract all the files (with a software such as 7zip or Winrar if your Windows version is not recent).
    • Connect the Master to the DGQG01 via USB A-B cable.
    • Go to the Device Manager on your PC
    • Find the DGQG01 Domintellin the sub-category USB Controllers (this one is probably indicated by a yellow !)
    • Right-click on the DGQG01 Domintelland select Update Drivers
    • Select the USB Drivers and install them on the PC (your PC can also do an automatic search to find the folder on your PC)
    • USB Drivers are installed
  1. How to perform Port Forwarding to establish a remote connection between GoldenGate and the Master (for DGQG02/04)?
    • Edit the DGQG0x (right-click on the module => Edit)
    • Status
    • Availability of UPnP
      • If the server is accessible (green check mark), Port Forwarding can be set up via UPnP. If there is a red cross, Port Forwarding must be done manually or UPnP must be activated in the modem.
    • If checked in green (UPnP is enabled)
      • IP Configuration tab
      • Check UPnP for Connection from GoldenGate
      • (also check for Pilot if you want to connect remotely via smartphone).
    • If UPnP is not enabled
      • Log in to the modem with password + user name (contact your provider if necessary)
      • Go to the Port Forwarding page
      • EITHER activate UPnP by following the instructions in If checked in green (UPnP is activated)
      • EITHER do the Port Forwarding yourself:
        • Enter the fixed IP address of DGQG02/04
        • Use input and output ports ‘17843’.
        • Select TCP as the protocol
        • (same thing with port ‘17841’ for remote smartphone connection)
      • Configure the DynDNS in GoldenGate, see the question How to configure the DynDNS (only for DGQG02/04)?
      • Add the port manually to your modem with the penultimate icon in the icon bar, inserting the necessary information (domain name, port 17483 + password and user name if these are configured for DGQG02/04).
      • See the Pilot FAQ + Port Forwarding documentation for more information about the Pilot (remote) connection.
  1. Which modules are compatible with GoldenGate but NOT with Domintell2?
    • With all DGQG0x Masters (GoldenGate branches 1.4x and > GoldenGate > 3.x)
      • DPBC0x
      • DNET01
    • With the new Masters DGQG02/04 (branches > GoldenGate 3.x)
      • All products released in 2019 and all those to be released in the future
        • DENV01/02
        • DWIND01
        • DMOV06
        • DTSC05
        • DDMX02
  1. How to add a Communication Port manually?
    • Make a note of the IP address of the module, found through the ‘Fing’ application, for example.
    • Add the communication port in GoldenGate manually; Add a port manually (penultimate icon in the icon bar) => enter the URL : “wss://’iP address’ :17483 ?alias=’name’&type=’type module’ “

 

 

  1. I can’t find the ‘DynDNS’ tab in the ‘Regional Settings’ window. What can I do?
    • The tab is only displayed when you are connected to DNET01 or DGQG02/04.

 

  1. The DNET01/DGQG02/04 module is well configured but I can’t connect via Pilot, the connection is not stable. How can I fix this?
    • Consult the Pilot FAQ
    • Make sure that only the service via Secure Websocket is checked in IP Configuration of DNET01/DGQG02/04. Do not use Pilot connection via UDP

 

  1. How do I switch from DHCP to a fixed IP for DNET01/DGQG02/04?
    • See the question How do I assign a fixed IP address to a module (which requires an Ethernet connection)?
  1. I want to delete several communication ports in GoldenGate. How do I do this?
    • Ports you have added manually will always be visible in GoldenGate. Those found automatically (with an update of the communication ports list) will disappear if they are no longer scanned on the Ethernet network.
    • Close GoldenGate
    • Go to ‘C:Users Documents’…
    • Open the .ini file (with notepad if it is not configured by default)
    • Delete the complete line or port in question at customCom= in [Communication].
    • Save the file
    • Open GoldenGate
    • The port(s) has/have been deleted.
  1. I dim a lamp with a 0/1-10V signal and a module dimmer DD10V/DOUT10V02 but when I put the dimmer at the minimum point, the lamp remains (slightly) lit
    • Check out the Tips and Trick on the Pro site. Domintell
  1. I replaced the DETH02 with DNET01 and switched to GoldenGate but I can’t connect via DomintellPilot. What should I do?
    • The DETH0x modules communicate via UDP while the DNET01 communicates via TCP.
    • Edit the DNET01 (right-click on the module then Edit)
    • Go to the IP Configuration tab
    • Check Pilot connection via Secure Websocket and uncheck connection via UDP
    • If Port Forwarding had been done, the protocol must be changed from UDP to TCP as well. For more information about Port Forwarding, see the question How to remotely connect to the DGQG02/04 Master?
  1. How do I know if my installation is running with the latest version of GoldenGate?
    • Note: it is always advisable to work with the latest version of GoldenGate
    • To find out if you are already working with this latest version go to the Help menu and then Search for updates.
    • To get the latest version :
      • Go/Register on the Pro site Domintell
  1. How can I easily change the temperature/regulation mode of a temperature sensor?
    • You can change it in several different ways:
      • From an LCD screen or a DTSC0x (LCD only for the probe associated with the LCD module)
      • From the DomintellPilot smartphone application
      • From a push button
    • LCD or DTSC :
      • The desired mode(s) must be displayed on the LCD or the DTSC0x in order to change them.
      • Go to the probe in question by editing the probe (right-click on the probe and then Edit).
      • Go to the Temperature Mode or Control Mode menu
      • Check the desired modes to be displayed on the LCD or DTSC0x.
      • You can now change the mode by pressing the currently active mode on the LCD or the DTSC0x
      • (From the DTSC0x, you can change the modes of all probes that are controllable from this screen. For more details, see the question How do I structure my installation (tree structure) for a DTSC0x screen?
    • Domintell Pilot:
      • Same as for LCD and DTSC0x
      • Once the mode is checked in the respective menu, you can select it in the Pilot application by directly pressing the respective sensor in the application.
    • Push Button :
      • In order to change the mode of one (or more) sensor(s), the sensor(s) must be placed in a temperature zone of
      • Right-click on Temperature zones in the right column of GoldenGate
      • Then Add a temperature zone
      • Use drag and drop to determine which probes are in this area.
      • Make a link (drag and drop) between this area and an entry (push button)
      • You can select the mode (temperature or control mode) or increment the mode (temperature or control mode) to switch from one mode to the other.
  1. Can I communicate with DGQG02/04 or DNET01 from another port than ‘17483’ for GoldenGate connection and ‘17481’ for DomintellPilot connection?
    • The Masters DGQG02/04 and DNET01 always communicate via ports ‘17483’ (GoldenGate connection) and ‘17841’ (DomintellPilot connection). It is not possible to change these ports!
    • However, for remote connections it is possible to choose another input port in the Port Forwarding (see the question How to connect remotely to the Master DGQG02/04? + Pilot FAQ). The output port will remain ‘17483’ or ‘17481’, depending on the connection type.
    • If you choose to use a different input port, it will have to be determined in the DomintellPilot application startup configuration (Port Forwarding page) and in the URI to add the GoldenGate connection port manually (see the question How to perform Port Forwarding to establish a remote connection between GoldenGate and the Master (for DGQG02/04)? ).

 

  1. What does the blue indicator LED on the front panel of the DGQG04 mean?
    • This LED flashes when the DGQG04 is operational.
    • If the LED shines continuously, the DGQG04 is in the start-up phase. The DGQG04 then takes 2 to 3 minutes to become operational.
    • During operation of the Master DGQG02/04 or DNET01, the green LED (next to the connector for the UTP/RJ-45 cable) flashes green and the orange LED shines continuously.